Emergency for heat is determined if the outdoor temperature is below -5 C and an Emergency for air conditioning is determined if the outdoor temperature is above 28C AND a medical condition requires Air Conditioning.

You will be able to speak to a technical person by phone.

Days of the year your plan covers.

Hours of the day your plan covers.

When labour charges are covered under your plan.

The parts that are covered under the plan you have chosen.

100% Labour is paid under the Plan, however an After Hours charge will apply outside the hours covered.

A service charge will apply for calls After Hours as determined by the plan type you have chosen. If your plan covers labour only, a service charge will apply.

Determined by the parts covered in the plan you have chosen.

Refers to services not covered by the plan.

Refers to equipment such as Humidifiers, Air Cleaners, Thermostats etc. (and cannot be combined with any other offer)

You will be given priority over customers without a plan but not over higher plan holders.

You will receive an Anchor ClimateCare newsletter.

You will receive an Anchor ClimateCARE Calendar

We will send you a e-mail reminding you that it is time to change or clean filter. Time of reminder will depend on the type of your filter.

Coverage is determined by the plan you have chosen.

Amount covered is determined by the plan you have chosen. Any amount over the allowable amount is to be paid by the client.

If you elect to replace the furnace – rather than the Heat Exchanger, this amount will be credited towards the new furnace purchased from Anchor. (Some conditions apply).

Coverage is determined by the plan you have chosen.

Amount covered is determined by the plan you have chosen. Any amount over the allowable amount is to be paid by the client.

If you elect to replace the Air Conditioner – rather than the compressor, this amount will be credited towards the new unit purchased from Anchor. (Some conditions apply).

Coverage is determined by the plan you have chosen.

Amount covered is determined by the plan you have chosen. Any amount over the allowable amount is to be paid by the client.

Refrigerant is not covered under the plan.